Contact us

Welcome

Welcome to Tater Soup and thank you so much for shopping with us.

Please remember that vintage items are not new items. I try my best to take good photos and describe each item I sell to the best of my ability.

Very few vintage items are free of defects which, in my opinion, add to their charm and character. I will always do my best to point out flaws, etc., to help make your purchasing decision easier.

My handmade items are always the best quality that I am humanly capable of producing. I am my own worst critic of my handmade items so you can be sure that I will not list any of my own work that I wouldn't be proud to display in my own home.

Please look closely at all photos, read the entire description, and ask any and all questions before purchasing.

I want you to love the items you purchase from me and I am just a convo away to help you with any questions you may have about my items.

Thanks so much,
Debra

Shipping details

I ship every day of the week and if your order is received before 7am Central time, it will be shipped the same day. If your order is received after 7am Central time, I will not have time to package it carefully before that day's shipments go out so your order will be shipped the very next day. :)

NOTE: Friday orders received after 7am will be shipped on the following Monday.

We do not ship on Saturdays or Sundays.

Please note: We are out in the boonies in the middle of the Missouri Ozarks so snow and ice could delay shipping a day or so.

Refunds, returns & exchanges

If you are not happy, I am not happy, so please give me the chance to make you a repeat customer. There is no misunderstanding worth even one moment of upset in our shop because my goal is to make sure you are pleased with your purchase.

Just let me know if there is a problem with your purchase and I will immediately work with you to be sure you are completely satisfied.

I also offer a 100% money back guarantee of your purchase price if you ship the item back to me within one week of receiving it. (Buyer to pay for shipping only)

Additional information

Tater Soup is a smoke free and pet free environment BUT my vintage items have come from a variety of sources so I cannot truthfully say they have never been exposed to smoke or animal dander - just not in my home. :)

We would love it if you would LIKE us on Facebook or visit with us on our blog at:

http://mysantacarvings.blogspot.com/

Thanks so much for visiting and we hope to see you again,
Debra

Tater Soup * Midwest vintage and Genuine handmade items